Shipping and Return

Orders are shipped in 1- 2 business days after we receive the order.  We ship from Lithuania, Vilnius.

Tracking

The order comes with its own tracking number. You'll get a confirmation email since your order will be sent out from our studio.

Additional Information
International Orders, meaning outside Europe, are responsible for overseas shipping costs, and for all incurred delivery fees, VAT taxes and import surcharges for all exchanges and refunds. For US customers - customs duties are included in the shipping cost and no extra fees at delivery.

Please note that we are not able to ship to an APO/FPO/DPO address

Refund Policy

Our goal is to make sure you are completely satisfied with your natural stone jewelry.
For all the LINA SNARA items we offer a ‘14-Day Satisfaction Guarantee’ on all the items purchased at www.linasnara.com.

You have 14 calendar days (starting from the day you receive the item) to return the item(s). For a refund, we accept LINA SNARA items that must be unused and in the same condition that you received it. It must also be in the original packaging and must not show any signs of usage. As soon as the package arrives here, we will issue a full refund. Your refund will be credited to the same payment method you used to make the purchase.

Please note that, because we sell custom-made products we are not obliged by law to refund. However, we want 100% satisfied customers that is why we do offer the ‘14-Day Satisfaction Guarantee’!

We recommend shipping your return item via an insured ‘signature required’ delivery method. Please send an email to info@linasnara.com regarding your refund, stating your order number.

Ship to:
LINA SNARA, MB Sviesios istorijos
Fabijoniškių 96 Vilnius,

LT-07100 LITHUANIA

You will be responsible for paying for your own shipping costs for returning your item.